At Field Advantage, we are thrilled to announce that we have officially joined the National Retail Federation (NRF), the world’s largest retail trade association. This marks an exciting step forward as we deepen our commitment to supporting retailers with cutting-edge IT solutions and world-class field service expertise. Why NRF Membership Matters Retail is evolving at […]
The IT field services industry is evolving rapidly, driven by technological advancements, changing customer expectations, and the increasing demand for sustainable solutions. As we look toward 2025, several key trends are poised to shape the industry. Here are the top 10 trends we will be keeping an eye on: 1. AI-Powered Field Service Tools AI-Powered […]
In today’s fast-paced retail and hospitality environments, minimizing downtime during point-of-sale (POS) system installations and upgrades is crucial. At Field Advantage, we understand that downtime can lead to lost sales, frustrated customers, and stressed staff. With 17 years in the industry we have learned a few tips and tricks to ensure a smooth transition all […]
by Jason Cortes The shift toward mass adoption of Electric Vehicles (EV) specifically in the buildout of EV charging infrastructure (EVCI) has presented a unique mix of challenges and opportunities for developers. Upfront deployment costs, unpredictable revenue streams, an evolving policy landscape, and technological advancements have intersected with public funding in both positive and negative […]
In today’s data-driven world, leveraging advanced analytics can significantly enhance IT field service management. By harnessing the power of data, Field Advantage can help organizations streamline workflows, optimize resource allocation, and ultimately improve customer satisfaction. Understanding Advanced Analytics in Field Service Advanced Analytics: Advanced analytics involves using sophisticated techniques and tools (including our custom FAST […]
FOR IMMEDIATE RELEASE- Field Advantage, a leading national provider of IT field and remote services, is proud to announce that the company has officially obtained GK Certification. This certification strengthens Field Advantage’s capabilities in delivering specialized IT solutions tailored to the needs of the convenience store, retail and hospitality industries. The GK Certification includes both […]
In an industry that depends on technology and complex systems, unexpected breakdowns and emergency repairs can lead to significant costs and disruptions. Field Advantage technicians are trained to perform comprehensive health checks on stores. By implementing a preventative maintenance program and utilizing what we call ‘health checks,’ you can help reduce the likelihood of these […]
By Logan Howlett As electric vehicles (EVs) race to the forefront of modern transportation, the need to secure EV chargers is more critical than ever. Whether you’re powering up at home or host a station for those on the go, your charger faces risks from vandalism, theft, and the whims of weather. With the right […]
Digital transformation is redefining industries by weaving technology into the very fabric of business operations, enhancing efficiency, customer experience, and market adaptability. Among the key players in this transformative wave are field IT technicians. Their hands-on role in deploying and maintaining technology solutions is vital across various sectors, including convenience stores, retail, fleet, automotive, EV […]
The Internet of Things (IoT) continues to transform the retail industry, integrating digital and physical shopping experiences to create seamless customer journeys. As retailers strive to stay competitive and meet evolving consumer expectations, understanding and adapting to IoT trends is critical. In this blog, we will explore some of the most significant emerging IoT trends […]