In field service, success is often measured by response times, first-time fix rates, project completion, and customer satisfaction. While these metrics are critical, there is one factor that influences every one of them: safety.At Field Advantage, we believe safety is more than a requirement. It’s the foundation of exceptional field service.When technologists are equipped with […]
KINGSPORT, Tenn., June 2026 – Field Advantage, a leading provider of nationwide field service, technology deployment, and maintenance solutions, is proud to announce its membership in the National Restaurant Association. For nearly a decade, Field Advantage has supported restaurant and quick-service restaurant (QSR) operators by helping maintain the technology systems that keep businesses running smoothly. […]
Kingsport, TN – March 30, 2026 – Field Advantage, a national provider of IT and EV charging field services, today announced a strategic service partnership with Ekoenergetyka America to support the continued expansion of DC fast charging infrastructure across North America. Through this partnership, Field Advantage will serve as a key service partner for Ekoenergetyka […]
Kingsport, TN – March 24, 2026 – Field Advantage, a national provider of IT field services, today announced its membership with the Electric Vehicle Association, reinforcing its commitment to supporting the continually expanding electric vehicle (EV) ecosystem. As EV adoption continues to expand across North America, the need for reliable, scalable infrastructure and service support […]
Walk into a modern convenience store and you are not just stepping into a retail space. You are stepping into a tightly choreographed technology ecosystem. POS systems, forecourt controllers, back office servers, digital signage, loyalty platforms, network hardware, security systems, EV chargers, kitchen display screens. Each one hums in the background like instruments in an […]
It Isn’t Pump Technician versus Technologist. It’s Both. The Modern Forecourt Requires More Than One Expert. When someone hears “field service” at a fuel site, it’s easy to picture a pump technician—wrenches in hand, working on hydraulics, motors, and valves. That’s important work, but it’s not our work. At Field Advantage, our technicians are technologists. […]
Kingsport, TN — [August 19, 2025] — Field Advantage, a national IT field services provider, is recognizing just over two years of collaboration with Blink Charging Co. (NASDAQ: BLNK), a leading owner, operator, and provider of electric vehicle (EV) charging equipment. The two companies began working together in 2023. Since then, Field Advantage has worked […]
In today’s connected world, field service technicians often work with sensitive data — from customer information and technical specifications to proprietary business details. When that data is exposed or mishandled, the consequences can be serious: broken trust, legal liability, and operational disruption. Beyond internal risks, many industries must comply with strict regulations like GDPR, HIPAA, […]
In today’s fast-paced retail landscape, IT departments play a critical role in maintaining and upgrading technology infrastructure while managing budgets, timelines, and staffing constraints. Many organizations depend on retail IT field services and managed IT services to ensure smooth operations, leveraging third-party field service providers to handle on-site tasks. Often, these partnerships are facilitated through […]
At Field Advantage, we are thrilled to announce that we have officially joined the National Retail Federation (NRF), the world’s largest retail trade association. This marks an exciting step forward as we deepen our commitment to supporting retailers with cutting-edge IT solutions and world-class field service expertise. Why NRF Membership Matters Retail is evolving at […]